Chapter 1—Innovative Managing for Violent Times

1 ) The nature of management is to handle ____ and far-reaching challenges. a.

straightforward

b.

organized

c.

various

d.

arranged

e.

managed

2 . Managers, in today's work place, rely less on ____ and more upon ____. a.

coordination and communication; control and order

b.

control and control; coordination and communication

c.

empowerment and innovation; efficiency and effectiveness

d.

efficiency and performance; quality and profit

e.

ethics and social responsibility; profit and cost-savings

3. Without ____, no company might survive over the long haul.

a.

cost cutting

b.

freelancing

c.

command-and-control approach

g.

total top quality teamwork

electronic.

innovation

some. Managers would be the ____ in the organization, in charge of building and coordinating a whole system rather than performing specific tasks. a.

control components

b.

spine breakers

c.

executive function

d.

providers

e.

communicators

5. Among the important suggestions in the text's definition of supervision is a.

the management functions of planning, organizing, leading, and handling. b.

the attainment of societal goals.

c.

success is more significant than effectiveness.

d.

managing is unique to for-profit agencies.

e.

productivity is more important than effectiveness.

6. When ever senior managers at Difference, Inc. decided to become the number 1 service-quality clothing company in the world, they were engaging in the management function of the.

planning.

b.

organizing.

c.

leading.

deb.

controlling.

electronic.

dreaming.

six. Selecting goals and approaches to attain these people refers to

a.

controlling.

b.

planning.

c.

organizing.

g.

staffing.

e.

leading.

almost 8. Which of these can best describe managing?

a.

Determining responsibility intended for task achievement.

b.

Employing influence to motivate employees.

c.

Monitoring activities and making corrections.

d.

Picking goals and ways to obtain them.

electronic.

None of such.

9. Which will of the next is not only a function of management?

a.

Plan

b.

Control

c.

Organize

g.

Lead

at the.

Performance

twelve. How a company goes regarding accomplishing a plan is a crucial part of the managing function of the.

planning.

w.

organizing.

c.

leading.

deb.

controlling.

elizabeth.

motivating.

14. When Terry Doyle of CommuniCom, Inc. created more compact, more impartial maintenance models, he was carrying out the function of a.

handling.

b.

individual relations abilities.

c.

leading.

d.

organizing.

e.

resourcing.

12. Using influence to motivate workers describes which usually of these functions? a.

Managing

b.

Preparing

c.

Leading

d.

Monitoring

e.

Organising

13. Which will of these is a use of influence to stimulate employees to accomplish organizational goals? a.

Leading

b.

Controlling

c.

Managing

d.

Planning

e.

Staffing requirementws

14. Nicollette Spring, President of Autos-R-Us, recognizes our factory employees for their outstanding performance at the monthly awards banquet on the shop floor by presenting a plaque and a check to get $100. She's engaging in the management function of a.

bribery.

b.

organizing.

c.

technological skills.

m.

leading.

at the.

controlling.

12-15. Monitoring activities and producing corrections refer to

a.

organizing.

b.

preparing.

c.

leading.

d.

staffing requirements.

e.

managing.

16. Holder Makers uses phone studies of customers to collect information about services and quality. This is among the the managing function of your.

planning.

b.

technical expertise.

c.

organising.

d.

handling.

e.

conceptual skills.

ANS: DPTS: 1DIF: 2REF: six

NAT: AACSB Analytic | Leadership PrinciplesTYP: A

17. ____ is definitely the management function concerned with monitoring employees' activities, keeping the organization on track toward its goals, and making corrections while needed. a.

Planning

m.

Resource allocation

c.

Handling

d.

Organising

e....

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